Product leader, founder, and marketplace operator

Hello! I’m Jann. I co-founded TourHero, where I serve as Chief Product Officer and Chief Marketing Officer. Before that, I joined Voyagin as Head of Marketing and became Chief Marketing Officer, with full P&L accountability alongside ownership of product and commercial.

For 15 years, I’ve led product and growth across consumer and marketplace businesses in Asia, Europe, and the US. At TourHero, I lead a 30-person organization across product, engineering, data, GTM, and content, with all five functions reporting to me.

About me

Selected results

Results from TourHero and Voyagin

1M+booked travelers

From hundreds of customers in 12 months

Voyagin

14xgrowth in launched trips year over year

Community-led trips grew from the low hundreds to the mid-thousandsNo paid traveler acquisition

TourHero

30-person organization

Product, engineering, data, GTM, and content

TourHero

40-point NPS improvement

From 37 to 77 within 12 months

TourHero

Work

TourHero

Community-powered group travel marketplace.

Co-Founder, Chief Product Officer and Chief Marketing Officer

2019 to presentSingapore, New York City, and London

I co-founded TourHero and built the operating organization across product, engineering, data, GTM, and content. TourHero is backed by Lightspeed and Sequoia (now Peak XV). We crossed $50M in top-line revenue.

Voyagin

B2B2C travel experiences marketplace.

Head of Marketing → Chief Marketing Officer

2015 to 2019Singapore, Bangkok, and Tokyo

I held full P&L accountability alongside ownership of product and commercial. Voyagin was acquired by Rakuten for $70M. We scaled from hundreds to more than 1M booked travelers in 12 months. I led a 12-person cross-functional team within a 65-person company.

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If you are building or scaling a consumer or marketplace product and need product, growth, and commercial ownership in one seat, I would like to hear from you.

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